Privacy Policy

We collect the information you give us through a form or the chat widget on this site. That includes your name, email address, phone number, service address, and any details you share about what you need help with. We also gather basic technical information such as your IP address and the pages you visit on this site.

We use your information to respond to quote requests, schedule and provide pool service, and send you service updates and appointment reminders. We also use it to improve the website and make it easier for homeowners to reach us. We do not use your information for anything beyond running the service and staying in touch about your pool.

We may contact you by phone, text message, and email about the service you requested. Message and data rates may apply to any text messages we send. You can opt out of these messages at any time by replying STOP to a text or by asking us directly. We will stop sending marketing messages as soon as you ask.

We share your information with service providers who help us operate the business, such as the customer management system and scheduling tools we use to track your service. These providers only handle your information to help us serve you, and we do not sell your personal information to anyone. We only share what is needed to run the service and respond to your request.

This site may use cookies and analytics tools to understand how visitors use it. Cookies are small files stored on your device that help us see which pages are popular and where visitors come from. You can turn off cookies in your browser settings if you prefer, and the site will still work for you.

We keep your information only as long as we need it to provide the service and meet our legal obligations. If you are no longer a customer and you ask us to remove your information, we will delete what we no longer need. We do not hold onto personal information longer than necessary.

You can ask us to see, correct, or delete the information we hold about you at any time. You can also opt out of marketing messages by replying STOP to a text or by telling us directly. To make any of these requests, contact us using the details below and we will respond as soon as we can.

This site is not directed at children under 13, and we do not knowingly collect their information. If you believe a child has given us information by mistake, contact us and we will delete it. Pool service is intended for adult homeowners and property managers.

We may update this Privacy Policy from time to time. When we do, the date at the top of this page will change to reflect the most recent update. We encourage you to review this page now and then so you stay informed about how we handle your information.

If you have questions about this Privacy Policy or how we handle your information, reach out to us directly. Our business name is Swim Clean Pool Services, serving Scottsdale, AZ and the greater Phoenix area. Call us at (480) 447-3845 or email us at info@swimcleanpoolsaz.com.